since we received multiple reports about hacked accounts in the last days, we would like to provide a step by step guide for the 2 factor authentication.
Summary of the 2FA:
The 2 factor authentication is a protection of your account using your smartphone.
It will be linked to your account and is required whenever you want to log in on a new computer.
Unwanted login attempts by strangers are being blocked.
|STEP BY STEP INSTRUCTIONS|
Visit our homepage and log in with your account: https://ekstasia.net
Open the user panel by clicking on "My Account"
Now click on the green "Enable" button in the "Two Factor Authentication" group.
Now your smartphone gets involved. Please open the Google Playstore / Appstore on your smartphone and search for one of the following apps:
- Google Authenticator (recommended)
- Microsoft Authenticator
- Last Pass
- 2FA Auth
Download and install one of these apps, we recommend the Authenticator from Google.
Open the downloaded app and scan the displayed QR code.
Afterwards you should see a 6-digit code, which you have to enter on our homepage within a few seconds.
If you are not fast enough, this is no problem at all, the code is automatically renewed every few seconds.
It should look like this to you now:
From now on, you will always have to enter a 6-digit code that will be displayed in the Authenticator app when you log in to a new computer.
Before you reset your mobile phone / get a new one or change your mobile phone number, please deactivate the Authenticator the same way on our homepage.
Afterwards you can activate it again without any problems.